Renergy Solutions respects your privacy and is committed to protecting your personal data.
This policy explains what information we collect, how we use it and the choices you have.
Information we may collect
• Details you give us when you complete a form or request a quote
• Contact information such as name, email address, phone number and address
• Information about your property when you ask for a survey or installation
• Basic technical information when you use our website such as IP address and browser type
How we use your information
• To respond to enquiries and provide quotes
• To arrange surveys and installations
• To manage our relationship with you as a customer
• To improve our services and website
• To meet legal and regulatory obligations
We do not sell your personal data to other companies.
Sharing your information
We may share your information with installation partners and suppliers where required to deliver your system, with professional advisers such as accountants or insurers, and with regulators or authorities when required by law.
How long we keep information
We keep your information for as long as needed to provide services and to meet legal requirements. When information is no longer needed we delete it or anonymise it.
Your rights
You have the right to ask for a copy of the personal data we hold about you, to ask us to correct inaccurate information, to ask us to delete information in some circumstances and to object to or limit certain uses of your information.
To exercise any of these rights please contact us using the details on our Contact page.
Contact
If you have any questions about this policy or how we handle your data please contact
info@renergysolutions.co.uk
